Refunds & Terms of Service

Cancellation Policy

Marie Satori requires 24 hours advance notice for any cancellations or re-scheduling. If you are unable to give more than 24 hours' notice for a cancellation or rescheduling, you will be charged for 50% of the total cost of service(s) booked at that time. If I do not hear from you, and you miss your appointment, for any reason, you will be charged the full amount. Thank you for understanding.

 

Refunds
Final Sale. No refunds. You are purchasing a service, of time. I will not be able to get this time back. However, if you aren't satisfied with your first session. I will provide one follow-up 15 minute session to discuss expectations and clear up any confusion.

See policy below for refunds and returns of physical goods.

Customer Agreements & Terms of Service
When signing up, you agree : that you are 18 years of age or older - and that an advisors session are not meant to replace the services of a physician, psychiatrist, financial advisor, attorney or any other trained professional. All products and services are sold as curios only. Please do your own research regarding medical/health, mental health and legal issues.

Services and products are provided to those over 18 years of age and are protected under the Religious Freedom Restoration Act of 1993 and the International Religious Freedom Act of 1998 (H.R. 2431).

By using these services and/or purchasing these products you agree to not hold MediumMarie.com, MarieSatori.com, its proprietors, owner, or anyone associated liable for result or lack thereof from our services and products. Further you agree not to hold the business/company, proprietor, websites, owner, or anyone associated liable for any financial amount, including monies paid for any and all services and products.

By using these services and/or purchasing these products you agree that you are not entitled to a refund or financial restitution. These supplies and services are for entertainment purposes only by law.

By using these services and/or purchasing these products you agree not to threaten, stalk, or in any way harass the owner, other clients/customers, and anyone associated with the owner of this site.

PRIVACY POLICY

Last updated: MAY 25, 2018

Marie Satori operates MarieSatori.com / MediumMarie.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. 

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. 

We respect your privacy. Any and all information collected on this site and via services will be kept strictly confidential and will not be sold, shared or disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information.”). Personally identifiable information may include, but is not limited to your name, address, and email address. 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

For EU residents, this includes transfer of your information over international borders as we are based in the United States.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). 

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, operating system, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. 

In addition, we may use third party services such as Google Analytics or Facebook Ads Conversion Tracking that collect, monitor and analyze this information.

Communications

With your permission, we may use your Personal Information to contact you with newsletters, marketing or promotional materials and other relevant information about our store, products, or partners that we feel may be of interest to you.

You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at m.marie.satori@gmail.com or by using the unsubscribe option at the bottom of newsletter communications.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.   To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Third Parties

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Changes To This Privacy Policy

This Privacy Policy is effective as of May 25, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. 

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy frequently. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. 

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. 

Contact Us

If you have any questions about this Privacy Policy, please contact us at m.marie.satori@gmail.com


Returns on Physical Retail Products
Our policy lasts 15 days. If 15 days have gone by since a your purchase of a product, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, email or digital services. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Appointments & Sessions
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at m.marie.satori@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at m.marie.satori@gmail.com

Class / Workshop Policies:
In order to attend a class or workshop:

  • You must be 18 years of age or older unless otherwise stated.
  • Unless other arrangements have been made, class/workshop fees are due in advance to hold your spot.
  • There will be no refunds if you change your mind and/or can not make the class/workshop.
  • If the a live class is canceled you will be issued a refund via the same method you made your payment.
  • You agree not to share, copy or otherwise distribute any class/workshop materials.
  • Because of the nature of online classes and each user has different technical setups, we are not responsible for computer/technical difficulties.
  • All live classes/workshops are scheduled in Eastern Time Zone. We are not responsible for converting time for
    your particular time zone. Please use World Time Buddy if you need to convert times and plan accordingly.
  • Some classes may have a minimum enrollment requirement. If the minimum enrollment is not met the class may be canceled or rescheduled. Students will be notified via email and refunds will be made via the payment method.

Classes and Workshops are non-refundable if you miss the class, don’t show up, or change your mind. Classes/Workshops offered involve a lot of time and energy to prepare, your payment in advance holds your space. Please check your calendar and be sure you can make the date(s) before registering for a live class/workshop.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.